Privacy Policy

The following privacy policy (this “Policy”) outlines how Platinova GmbH (together with its affiliates, “Platinova” or “we” or “us”) collects, uses, and protects your personal information when you visit our website located at www.platinova.com (the “Website”). By using the Website, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We only collect personal information that you voluntarily provide through our contact form. This may include: Name Email Address Phone Number We do not store this information on our servers.

2. How We Use Your Information

When you submit your information through the contact form, it is transmitted via email to our team. We only use this information to respond to your inquiry. Your details are not stored, shared, or sold to any third parties.

3. Website Traffic Tracking

When you submit your information through the contact form, it is transmitted via email to our team. We only use this information to respond to your inquiry. Your details are not stored, shared, or sold to any third parties.

4. Third-Party Service Providers

We use third-party service providers to help operate our website and manage communications. These providers may process your personal data solely to facilitate the services we offer. The third-party services we currently use include:

Google Analytics: We use Google Analytics to track and analyze website traffic. Google Analytics collects information such as IP address, browser type, device type, pages visited, and time spent on pages. This information helps us improve our website’s performance. Google Analytics uses cookies to gather this data. You can opt out by using the Google Analytics Opt-out Browser Add-on. You can read more about how Google processes data in Google's Privacy Policy.

Resend: We use Resend to forward messages submitted through our contact form to our email account. This service may process your information as necessary to facilitate the delivery of messages.

5. Data Retention

We do not retain any personal information provided through the contact form. Your details are used only to communicate with you via email and are not stored on our website.

6. Your Rights

You have the right to request access to or deletion of any personal information you have shared with us. To exercise these rights, please contact us directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via the form on our website.

Effective Date: 20.10.2024